“Any fool can know. The point is to understand.” ― Albert Einstein
During the previous two weeks I roamed around to seek answers to the questions baffling me regarding the best way to communicate, collaborate and manage knowledge in corporations. And I am lucky to be in a geography where sharing the knowledge comes naturally to professionals.
Last week I met people from Accenture, Ernst & Young, and SAP, and these interactions were much intellect-stimulating ones.
And the I read a piece by Thomas Davenport (an alumnus of McKinsey NY office) in McKinsey Quaterly, Rethinking knowledge work: A strategic approach, and the bits and pieces started to fall into place. Granted, this article was written in 2011, and with the pace that things change now, quiet a few things (must) have changed now, but the basics still hold strong. This article talks about Free Access approach and Structured Provision of Knowledge, and then the approaches that EY, SAP, Accenture have towards KM and social collaboration at work made more sense.
The need of the hour is to combine these two approaches and come up with a sustainable strategy that caters to the ever-evolving social-collaboration tools/platforms and at the same time have the spine of the organisation intact with a sturdy KM system.
We cannot jump into a running train of social collaboration tools ONLY without having the backbone of KM stiff and sturdy.
Amalgamation is the key here?